Last updated: September 30, 2026
The Athletic Performance Hub (“APH”) provides digital training products, individualized programming services, and subscription-based training content. Because many APH products are delivered digitally or begin with individualized work, refund eligibility depends on the type of purchase and the circumstances of the request.
Digital Training Plans
Digital training plans are generally final once download access has been granted because digital products cannot be physically returned. If you experience a technical problem accessing a purchased file, contact APH and we will make reasonable efforts to restore access or provide a working replacement.
Refunds may be considered for duplicate purchases, incorrect charges, files that cannot be delivered or accessed after reasonable troubleshooting, or where otherwise required by law. If you contact APH promptly before accessing or downloading the product, a refund request may be considered on a case-by-case basis.
Individualized Coaching and Custom Programming
Requests to cancel individualized coaching or custom programming should be made as soon as possible. If APH has not begun reviewing intake information, consulting, designing programming, or performing other individualized work, the purchase may be eligible for a refund. Once individualized work has begun or been delivered, the purchase is generally non-refundable except where required by law.
Daily Deposit Membership
Daily Deposit includes a 7-day free trial followed by recurring billing of $19.99 per month until canceled. Unless you cancel before the trial ends, the first $19.99 subscription charge is scheduled when the 7-day trial ends, with recurring monthly charges thereafter.
You may cancel through My Account > Subscriptions. To prevent the next scheduled charge, complete cancellation before the next renewal date. If you are unable to complete cancellation through your account, contact APH at bmoortgat@athleticperformancehub.com before the renewal date.
Renewal payments are generally non-refundable once processed and are not normally prorated for a partially used billing period. Exceptions may be made for duplicate or erroneous charges or where otherwise required by law. Cancellation stops future recurring charges. Subscriber access is determined by the current subscription status.
How to Request Help or a Refund
Email bmoortgat@athleticperformancehub.com and include your name, order number, email address used at checkout, and a brief explanation of the issue.
Approved refunds are returned to the original payment method whenever possible. The time required for a refund to appear after it is submitted depends on the payment provider and your financial institution.
Nothing in this policy limits rights or remedies that cannot legally be excluded.